What's bothering them?
Fifteen conditions our clinicians manage over video, A to Z, and what to expect for each. Not sure which one fits? Start a visit anyway and talk it through with a clinician.
I'm not sure what's wrong, or I just want to talk to the doctor
You don't need a diagnosis to book. Describe what you're seeing and a clinician will work out what it is, what to do tonight, and whether it needs to be seen in person.
Start a visit →AllergiesAllergies
Seasonal and environmental allergy symptoms, with what to take, at what dose, and for how long.
Read the guide →Bugs and parasitesBug bites
Bites and stings reviewed for a local reaction versus infection versus something that needs an emergency room right now.
Read the guide →SkinDiaper rash
Telling ordinary rashes apart from yeast and from something that needs to be seen, then what to apply and what to stop.
Read the guide →SkinEczema
Flares assessed on camera, with a treatment plan, prescription creams where warranted, and a routine that holds.
Read the guide →Bugs and parasitesHead lice
Confirmed with a close camera look at the scalp, then a treatment plan and what to do with bedding, brushes and siblings.
Read the guide →SkinImpetigo
Honey-colored crusts around the nose, mouth or a scrape. Usually diagnosed on camera and treated with an antibiotic.
Read the guide →RespiratoryInfluenza
Sudden fever, aches and cough in flu season, assessed on video with a test ordered when it would change the plan.
Read the guide →StomachNausea and vomiting
Working out whether this is a stomach bug that can be ridden out at home, and giving you a hydration plan.
Read the guide →Bugs and parasitesPinworms
Nighttime itching and tiny white threads. Diagnosed from the history, treated simply, and we'll tell you who else needs it.
Read the guide →SkinPoison ivy
A streaky, blistering rash after time outdoors. Recognizable on camera, with treatment for the itch and inflammation.
Read the guide →SkinRingworm
A ring-shaped, scaly patch. Distinct enough to identify on camera, with antifungal treatment and a plan to stop the spread.
Read the guide →Bugs and parasitesScabies
An intensely itchy rash, worse at night, assessed from the pattern and history. Treatment covers the child and the household.
Read the guide →RespiratoryStrep throat
A sore throat that might be strep. A swab is required, so we order the test nearby and treat it if it's positive.
Read the guide →SkinSunburn
Assessed for degree and for signs of heat illness, with pain control and a plan for the next few days.
Read the guide →EarsSwimmer's ear
Treated over video only when we can see the drainage on camera. If we can't, the ear needs an in-person look.
Read the guide →Nothing by that name. Start a visit anyway and describe what you're seeing.
This list is not a diagnosis.
Many symptoms overlap. Reading a page doesn't confirm what your child has, or promise we can treat it over video.
A clinician decides on the call.
Age, timing, severity, history and what we can see on camera all affect whether video is the right place to be seen.
Emergencies need 911.
Trouble breathing, a child who won't wake, a seizure, bluish lips or a serious injury: call 911 or go to the nearest emergency department.
This information is educational and doesn't replace an evaluation by a clinician. Hugs is not insurance. Treatment is at the discretion of the clinician and limited to what can be safely assessed over video.
Ready when they're not okay.
It's 2am and we're up too. A pediatric video visit any hour, in all 50 states plus DC, for $75. For parents, by a mom of five.
Start a visit · $75