$75 per video visitOpen 24 hours, every dayAll 50 states + DCPrescriptions sent to your pharmacy
hugsA Venture portfolio brand

Skin · treated over video

Eczema

Flares assessed on camera, with a treatment plan, prescription creams where warranted, and a routine that holds.

The short answer

Yes. Hugs clinicians treat eczema in children over video when it can be assessed safely on camera: examine the flare on camera; clear photos in daylight help. A visit is a flat $75, any hour, in all 50 states and DC, with a prescription sent to your pharmacy when one is warranted. If your child needs to be seen in person, the clinician says so on the call.

$75 per visit24/7All 50 states + DC100% videoPrescription to your pharmacy when warranted

What it is

Eczema, or atopic dermatitis, is a long-term condition in which the skin's barrier is dry and easily irritated. It is common in babies and children, often in families with allergies or asthma, and it comes and goes in flares. Good daily skin care prevents many flares; the right prescription cream settles the ones that break through.

What you might notice

  • Dry, itchy patches
  • Red or inflamed skin, which may look darker brown or purple on darker skin
  • Rough or thickened areas from scratching
  • Oozing or crusting when the skin is scratched or infected
  • In babies: face, scalp and the outer arms and legs. In older kids: elbow and knee creases, wrists, ankles and neck

What we can do on video

  • Examine the flare on camera; clear photos in daylight help
  • Prescribe a steroid or non-steroid anti-inflammatory cream at the right strength for the area
  • Treat infected eczema with antibiotics when warranted
  • Write out a daily routine and a flare routine you can follow

Caring for them at home

  • Short, lukewarm baths, then a thick fragrance-free moisturizer within three minutes
  • Apply prescribed medicine first, then moisturizer on top
  • Cotton clothing and unscented detergent; skip fabric softener
  • Keep nails short, and use a cool compress for itch

Be seen in person if…

  • Yellow crusts, pus or spreading redness with fever
  • Clusters of small blisters or punched-out sores, which can be a viral infection that needs prompt treatment
  • A flare that isn't improving after one to two weeks of prescribed treatment
  • Itch so severe your child can't sleep

This information is educational and doesn't replace an evaluation by a clinician. Hugs is not insurance. Treatment is at the discretion of the clinician and limited to what can be safely assessed over video. Reviewed by the clinicians of LPMD Medical Group. Updated 2026-09-17.